UK COMPANY FORMATION

Directors of UK Limited companies need to be a minimum of 16 years of age. We can incorporate a company for UK and Non UK Residents. Residents of some high risk countries may be subject to enhanced identity and security checks before we take them on board as a client.

Yes, you can set up and administer a company and virtual office account with us on behalf of a friend, relative, associate or business client. At checkout you will need to add yourself as an authorised account handler. We will also need your ID documents to prove who you are. If you do not follow this step and fail to disclose yourself as an authorised account handler at checkout, you could find yourself being locked out of the account that you set up, with us enable to assist you with any queries or requests. See point 3 for additional information.

Yes, the Companies House fee is a one time fee. 12 months after the company is incorporated (and on every annual anniversary thereafter), you have to file a confirmation statement. We can do this for you for only £11.99 see here.

You also have to file annual accounts and pay Corporation Tax on profits. Corporation Tax bands are staggered depending on the amount of profit that you make, but start from 19%. We can also assist you with filing your annual accounts by referring you to a UK based accountancy firm that we work closely with.

See here for a list of ID documents that we require and for the people who need to provide them.

Within a few hours of your company being successfully incorporated by Companies House, we will email you your certificate of incorporation, memorandum, articles of association, statement of proposed officers, statement of share capital, initial shareholdings register, statement of initial persons of significant control and statement of compliance.

Approximately 14 to 21 days after your company is incorporated you will also be sent your Companies House web filing code and HMRC Unique Tax Reference Number (UTR) and also your Corporation Tax activation number. These will be posted by Companies House and HMRC to your company’s registered address. If you are using your own registered address you need to ensure that you have access to your letters at that address. If you are using our address as your registered company address you need to ensure that you have the correct mail handling package in place to retrieve your letters in accordance with your requirements.

Mail handling means that we will accept and store any letters, packets and parcels that we receive addressed to your company, its Directors and Beneficial Owners / Persons of Significant Control. Please note that we do not accept bulky and signed for post at our Oxford Street, Tottenham Court Road and Hatton Garden addresses. We accept bulky and signed for items at all other business centres. We will hold mail items for up to calendar 14 days. Please also see point 7.

We will notify you via email when any post items arrive for you and store them for 14 calendar days. During this time, you will need to log into your Icon Offices portal and send us an instruction as to how you would like to access your post items in accordance with the features of your package.

Bronze – the bronze package is a collection only package which means that you have to book an appointment to come to our office and collect your post in person during standard working hours on a weekday. Alternatively, you can send a friend or relative to collect your items on your behalf. We require the name of the person visiting us and they will have to show their ID on arrival. Courier handover / courier collection is not available with this package.

Silver – Clients can book an appointment to collect their items. Collection in person is not available at our Oxford Street, Tottenham Court Road and Hatton Garden business centres. Collection in person is available at all our other business centres. Alternatively, we can scan your letters to you. We can also forward items up to 100 grams in weight for free to any address in the world using regular, untracked post. For heavier items or items that require tracking and secure delivery, clients can book a courier to collect the items from our office (at their own expense). We also charge a courier handover / admin fee of £3.50 for a consignment of letters and £5.50 for a consignment of parcels.

We will accept items up to the size of a shoe box with a weight of no more than 10kg. For anything received heaver than this we may refuse to accept it from the courier. Bronze and Silver package customers can receive up to 10 items per month. Anything that is identified as junk mail is automatically discarded and does not count towards your monthly mail allowance.

Yes, you will receive your own unique virtual office address. Whichever address location you choose, you will be allocated with your own unique office / suite number which has not been allocated to anyone else.

You can use your virtual address as your registered company address, business correspondence address, directors’ correspondence address, beneficial owners’ (PSCs’) correspondence address. The persons must be listed on the Companies House website. You cannot use our address as a Trading Address. To use our address as a Trading Address you will need to rent a physical office – with desks and chairs. See here for our physical office packages available on a shared basis which come with rental agreements recognised by UK law. If you would like a private self-contained office that is not shared, please contact us.

We can provide you with a receipt on our headed paper which will state your virtual office address, the package you have paid for and the amount paid. If you require a rental agreement recognised by UK law, you will need to rent a physical office. The cheapest way to do this is to rent a shared / coworking office. See here for our various shared office / coworking packages.

You can upgrade your package at any time. Your previous package will be refunded pro rata. You can downgrade your package on your billing dates only, by giving us at least 7 days’ notice.

You can upgrade from quarterly billing to annual billing at any time.

You can switch from annual billing to quarterly billing only on your billing date by giving us at least 7 days' notice.

Payments are automatic. The card that you used to initially pay us with will be charged automatically on your billing date and you will be sent a receipt automatically. We use Stripe as payment processing partner.

Yes, you can! We can confidently say that you are in safe hands. We are a Companies House Authorised Corporate Services Provider. Our registration number is AP000227. We are also registered with HMRC for Anti Money Laundering under AML registration number XNML00000198642. We are also registered with the Information Commissioner’s Office for the handling and storage of customers’ data under ICO Registration number ZA666014.

In addition, all our staff are DBS checked prior to being employed by us. Where relevant a police clearance certificate is also obtained for them. We also use secure servers to save and store all client data, with only the necessary staff having access to the data held by us. We are also continuously training staff on data protection, money laundering and fraud detection measures.

We provide a 14 day money back guarantee on the condition that you have not incorporated a company using our service or that you are not using our address at the time of requesting cancellation. After 14 days you can cancel your service on your next billing date by giving a minimum of 7 days’ notice and on the condition that our address is not being used at the time of requesting cancellation.

Exclusion to the 14-Day Refund Period: If you have ordered Company Formation together with a Virtual Office package and cancellation is requested after we have completed identity verification for a Director or PSC (Person with Significant Control) with Companies House, a fee of £24.99 per verified individual will be deducted from the refund amount.

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