ID Verification Documents

All features of your package will not be active until you provide us with 1 document from each of the 3

categories detailed below.

If you are an agent or person authorised to speak to us on behalf of the company / business

we will also need theses documents from you too. We will also need a letter of authorisation signed by a Director of the company telling us that you are authorised to handle the company's account that is held with us. See here for an example letter.

Alternatively a contract or letter of employment showing that you are authorised to act on the company / businesses' behalf will also be accepted.

Documents can be emailed to us. They do not need to be notarised or apostilled.

Documents can be in any language. In most cases we can get them translated for free. If not then we will have to hire an

independent translator for which there will be a 1 time fee of £12.00 to translate the documents. Upon reviewing your documennts we will notify you if a translator will need to be hired.

If you cannot provide documents then notify us. We may be able to find a different way to verify your identity.

Do not provide fake or altered documents under any circumstance.

We require 1 document from each of the 3 categories below for the Company Director / Business Owner and (where applicable) the Authorised Account Handler

(i) 1 x Category A Document (Photo ID)
(ii) 1 x Category B Document (Proof of residential address)

(iii) 1 x Category C Document (2nd proof of residential address or selfie)

(i) Documents accepted as Category A photo ID (only 1 item needed from the below list)

* Passport

* Driving Licence

* National ID Card

(ii) Documents Accepted As Category (B) Proof of Residential Address. Only 1 item needed from the below list.

* Bank statement dated within the last 3 months

* Utility bill dated within the last 3 months

* Credit Card Statement dated within the last 3 months

* Tax document dated within the last 12 months

* National ID card with residential address printed on it

* Passport with residential address printed on it

* Driving licence with residential address printed on it

* TV licence dated within the last 12 months

* Council tax bill dated within the last 12 months

(iii) Documents Accepted as Category (C) 2nd Proof of Residental Address (only 1 item needed from the list below)

The item should be from a different source to your Category (B) document

If you cannot provide a 2nd proof of address take the selfie test instead. See the last item on the list below.


* Bank statement dated within the last 3 months

* Utility bill dated within the last 3 months

* Credit Card Statement dated within the last 3 months

* Tax document dated within the last 12 months

* National ID card with residential address printed on it

* Passport with residential address printed on it

* Driving licence with residential address printed on it

* TV licence dated within the last 12 months

* Council tax bill dated within the last 12 months


* 2 selfies as follows:

a) One holding your photo ID so that it is clearly visible. See here for an example

https://i.pinimg.com/474x/2d/e4/e9/2de4e90e0009740bec353a442f68150a.jpg

b) A 2nd selfie holding a sign saying "I am the Director of XXXXXX Limited"

A video can be recorded if it is easier.

If you cannot provide all of the documents requested then notify us. We may be able to find a different way to verify your identity.

Do not provide fake or altered documents under any circumstance. You will be reported to the UK Police for attempting to obtain services through deception. If you are a non UK resident your local embassy in the UK will be notified and a crime report will also be filed with your local Police in your country of residence.