After you sign up to a service you will need to log into the customer admin area and upload your identity documents.
Please note that we do not require ID documents for Voip / Virtual Mobile Services.
Documents in all languages are accepted and in most cases we can translate them for free. If we cannot translate the documents ourselves then an independent translator will need to be hired for a one off fee of £12.00 You will be asked to pay us this fee before we hire the translator.